We know the past few days have been difficult regarding the uncertainty surrounding COVID-19. We wanted to assure you that we are taking all necessary measures to ensure the well being of both our team and customers.
As a small business, we are grateful for our loyal customers and appreciate the support through this! Avenou will continue to process orders as they come in and ensure our fulfillment center and merchandise are sanitized daily and thoroughly.
With this being said, we are taking social distancing seriously and minimizing our contact with vendors, primarily the postal office, we would otherwise interact with daily.
Due to COVID-19 we're taking extra measures to ensure the safety of our customers and employees. As a result, shipping will be delayed, which may result in longer wait times to receive your tracking information. We sincerely appreciate your patience and will continue to process returns and conduct business as best as we can during this time.
We sincerely appreciate your patience and continued support of our brand through the uncertainty of these times.
Please reach out to us at firstname.lastname@example.org and we will be happy to answer any questions or address any concerns.